Accept
Get started, allow the problem to generate the process.
Analyze
Gather all the facts visible and invisible.
Define
Determine the destination – the aim, the destination.
Ideate
Brainstorm – every possibility is on the table.
Select
Narrow down the option to need to do and must do.
Implement
Get going, take action and move forward.
Evaluate
Develop appropriate metrics to measure progress to the end result.
From: The Universal Traveler – a soft-systems guide to creativity. Problem solving and the process of reaching goals. By Don Koberg and Jim Bagnall. Crisp Publications, Inc. Menlo Park, CA. 2003